How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes (2020)

How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes Joan C. Durrance How Libraries and Librarians Help A Guide to Identifying User Centered Outcomes Being able to tell your library s story illustrating how library services provide value and help the community and users is the key to your library s future The practice of measuring outcomes is bec
  • Title: How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes
  • Author: Joan C. Durrance
  • ISBN: 9780838908921
  • Page: 179
  • Format: Paperback
How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes Joan C. Durrance Being able to tell your library s story, illustrating how library services provide value and help the community and users, is the key to your library s future The practice of measuring outcomes is becoming crucial to the library s ongoing mission libraries are being called upon to address the value of library programs by assessing their effects on library patrons and theBeing able to tell your library s story, illustrating how library services provide value and help the community and users, is the key to your library s future The practice of measuring outcomes is becoming crucial to the library s ongoing mission libraries are being called upon to address the value of library programs by assessing their effects on library patrons and the community as a whole With funding under a National Leadership Grant from the Institute of Museum and Library Services IMLS , Durrance and Fisher have developed the How Libraries and Librarians Help HLLH Outcome Model, field testing it in six libraries over two years In this practical reference, they share their findings, cutting edge, step by step HLLH methods, and library success stories that bring the process to life with outcomes like, Empowering Youth and Strengthening Community interpret data with seven easy exercises Apply the four step process to assess and present outcomes Measure and report your library s contributions Draw together all the pieces to communicate a compelling case for library services To stay in the game, library directors, administrators, managers, and community leaders must prove the value of the library and its services using outcome measures Here s how to quantify the contribution of your library s programs to individuals and communities to gain recognition and funding.
How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes Joan C. Durrance

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One thought on “How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

  1. Mary Ann

    excellent case studies thought provoking, detailed, interesting lots on how librarians help build community, and great examples of qualitative research on outcomes assessment very helpful

  2. Jennifer

    This books is split into three logical parts Part one explains why the outcome model is important for libraries NOW It s pretty obviously stuff there.Part two goes through the how to s of putting the How Libraries Help model to work I really liked the exercises, and followed along with my own programming evaluations.Part three was mostly examples of how the case study libraries really used outcomes to their maximum effect in their communities I thought there were case studies than necessary, bu [...]

  3. Maureen

    This is probably the best book I ve read about community outreach and user centered service in public libraries It s got a great layout so many helpful diagrams and visuals breaking up blocks of text, that kept me engaged and gave me a lot of ideas about how to run programs and outreach services, and gain the trust of a patron base I was so glad to see this book focus on the patron s experience It focuses on analyzing results of circulation, programming, and reference interactions to change futu [...]

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